Summary
Overview
Work History
Affiliations
Personal Information
References
Hobbies and Interests
Training
Timeline
CustomerServiceRepresentative

Ranjit Singh

Northfleet,Kent

Summary

My goal is to successfully complete my education at Kent College of Beauty Therapy. I desire to use the beauty therapy training to pursue a career in the beauty field, perfecting my skills in facial treatments such as facial rejuvenation using the electrical tools including applying Microneedling, High Frequency Galvanic, Microcurrent and Microdermabrasion equipment as well as manual massage techniques, Stone Massage, Dermatology, Nail Technician. I am an initiative-taking beauty therapist, seeking employment as an apprentice and/or beauty therapist, beauty consultant and sales advisor within a respected organisation, which has room for growth and opportunities to learn new concepts to take my education and training to the next level to become a successful, knowledgeable beautician. I have completed courses in customer service, customer retail and management and business administration. Outgoing and people-oriented beautician who effectively develops lasting professional relationships with clients. Excellent listener and communicator. Works hard to make each client's experience a positive one. I am a member of the Guilt of Beauty Therapists. I am trained in handling of the following methods as a beauty therapist: Core Skills Experience in Microneedling I have worked on a paid model for the Microneedling when I was with the Medi-Derma Academy. Experience in Chemical Peel I have been trained on the handling and applying of the chemical peel products i.e. Viso-peel manufactured by Ellison. I have provided a full list of the courses I have completed in the section 'professional training.' I have also worked on a client using the Chemical Peel. Experience in Galvanic Treatment I carried the Galvanic Treatment for one of the paid models. One of the essential knowledge areas required in the field of beauty treatment is Anatomy and Psychology. I have undertaken these subjects as part of OFQUAL [VCTC] accredited.

Overview

22
22
years of professional experience

Work History

Passenger Assistant/Escort

Hillingdon Council Depot
01.2007 - 02.2007

Moving client to their destination-minimizing delays and stress for passengers.

Enhanced safety for passengers with disabilities by ensuring proper use of equipment and adherence to guidelines.

ensuring that all passengers were well-informed on emergency procedures.

keeping passengers informed of any changes or delays.

improved passenger satisfaction by providing exceptional service and promptly addressing inquiries when needed expecially on safety.

Participated in regular training session to stay current on industry regulations, safety protocols passenger assistance best practices.

Adolescent Counsellor

Templar Clinic & Surgery
07.1999 - 02.2004

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  • Collaborated with multidisciplinary teams to ensure comprehensive care for each adolescent, addressing their mental, emotional, social, and educational needs.
  • Promoted positive behavior change through the use of motivational interviewing techniques during individual counseling sessions.
  • Assisted adolescents in developing effective coping strategies for managing stressors related to school, family dynamics, peer relationships, and self-esteem issues.
  • Strengthened communication skills among adolescents using interactive group activities that fostered trust-building among peers.
  • Enhanced group therapy sessions through the implementation of evidence-based counseling techniques and creative interventions.
  • Provided crisis intervention services as needed, de-escalating challenging situations and connecting clients with appropriate resources.
  • Improved client outcomes by developing individualized treatment plans tailored to each adolescent''s needs and goals.

Teacher/Educator/Administrator

Utama Kindergarten
07.1994 - 02.1998
  • Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.
  • Established positive classroom environments that fostered open communication and collaboration between students.
  • Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Built strong rapport with parents/guardians through consistent communication about individual student progress, fostering collaborative partnerships that supported academic achievement.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Mentored new teachers, contributing to their professional growth and enhancing overall faculty performance.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Boosted students'' critical thinking skills through the implementation of inquiry-based learning methods.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Implemented formative assessments throughout lessons to monitor student understanding and adjust instruction as needed for better results.
  • Served on curriculum review committee, collaborating with colleagues to refine courses for optimal alignment with state standards and current pedagogical trends.
  • Led after-school tutoring sessions for struggling students, increasing their confidence in subject areas and improving overall academic success.
  • Designed engaging multimedia presentations, utilizing various technological tools to enhance instructional delivery and capture student interest.
  • Promoted a culture of continuous improvement within the school community by participating in professional development workshops and sharing best practices with colleagues.
  • Organized extracurricular activities that provided opportunities for students to engage with course content outside of the classroom setting, enriching their educational experiences.
  • Championed inclusive education initiatives, ensuring all learners had access to appropriate accommodations and support services for success in the classroom environment.
  • Enhanced parent-teacher relationships by maintaining regular communication regarding student progress and needs.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Created and implemented assessments to measure student progress.
  • Trained and supervised new teachers to apply best teaching practices and comply with protocols.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
  • Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
  • Collaborated with adults and children to provide safe and educational experience.
  • Replenished classroom supply levels to support planned lessons and activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Created and developed lesson plans to meet students' academic needs.

Teacher

The Montessori Teachers House
01.1993 - 01.1994
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Planned and implemented integrated lessons to meet national standards.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
  • Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.

Clinical Assistant

Lady Templar Specialist Centre
01.1985 - 02.1987
  • Prepared examination rooms for daily use, adhering to strict cleanliness standards for infection prevention.
  • Assisted with clinical tasks such as taking vitals and performing phlebotomy, ensuring smooth clinic operations.
  • Increased patient engagement with preventative care measures by distributing educational materials on relevant health topics during clinic visits.
  • Promoted timely referrals by coordinating appointments with specialists and obtaining necessary authorizations from insurance carriers.
  • Assisted in maintaining a clean reception area, creating a welcoming atmosphere for patients upon arrival to the clinic setting.
  • Supported clinic staff during high volume periods, adapting to a variety of tasks as needed to maintain smooth operations.
  • Ensured compliance with HIPAA regulations by safeguarding sensitive patient data during record-keeping tasks.
  • Supported billing department by accurately entering insurance information and coding diagnoses for claims processing.
  • Optimized staff time management through efficient coordination of breaks and shift rotations among administrative personnel.
  • Achieved cost savings through effective inventory management and ordering of medical supplies.
  • Facilitated clear communication between medical providers and patients by acting as a liaison in-person, over the phone, or via email.
  • Contributed to a positive work environment through strong collaboration with colleagues across various departments within the healthcare facility.
  • Enhanced team productivity by organizing staff meetings, agendas, and minutes.
  • Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
  • Advised office manager of problems and concerns and assisted with problem-solving.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Registered patients and completed associated paperwork for accurate records.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Relayed care and medication advice to patients to relieve physicians during peak hours.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Prepared and processed patient referrals and transfer requests.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Affiliations

Apr 2024, Member of the Guild of Beauty Therapists, 190839, MGBT

Personal Information

  • Age: 56
  • Citizenship: British

References

Available upon request.

Hobbies and Interests

During time away from my course work, I reinforce my practical skills by volunteering to undertake beauty facial treatments for several of my friends for free. While the doing the treatments, I enjoy listening to their stories and experiences. Most of all, I enjoy seeing the happiness on their faces when they see their final look.

Training

  • 2024-01-01, Office Management, Business Administration & Retail Customer Service-Level 4 Diploma
  • 2024-01-01, Customer service, KYC, CDD, & Customer Relationship Management (CRM) Diploma
  • 2024-01-01, Certificate in Beauty Therapy and Salon Management – Level 3
  • 2024-01-01, Professional Make-up Artist (Kingston Open Collage)-2024
  • 2024-05-01, Certificate In Customer Service (CPD)
  • 2024-05-01, Retail Customer Service (CPD)
  • 2024-05-01, Allen & Walden Kent Collage of Beauty Therapy, United Kingdom VCTC LEVEL-3 OFQUAL Stone Massage
  • 2024-01-01, Nail Technician Diploma (QLS) Professional Learning Academy. (JANET)
  • 2024-05-01, Allen & Walden Kent College of Beauty Therapy, United Kingdom VCTC LEVEL-3 OFQUAL Swedish body massage. Whole body therapeutic massage treatment focus 0n 5 massage techniques stroking, gliding, kneading, rubbing, tapping, or pounding.
  • 2024-05-01, Allen & Walden Kent Collage of Beauty Therapy, United Kingdom ABT Level 3- Facial Reflexology- Opening and closing sequences along with facial reflexology points and treat different conditions.
  • 2024-04-01, Guild of Beauty Therapist Introduction To Make-up Industry. Technique for enhancing facial features using make-up products include contouring, highlighting, blending. Foundation (professional makeup-colour match foundation, art of Smokey eyes, contouring, special occasion makeup.
  • 2024-04-01, Allen & Walden Kent College of Beauty Therapy, United Kingdom VTCT Level 3, OFQUAL, Facial Electrotherapy Treatments Microcurrent- Using the microcurrent machine-improves muscle tone and contour the face/neck, aid in lymphatic drainage-reduce fine lines and wrinkles-enhance product penetration-firm and tighten skin. High Frequency- Operate the high frequency wand-improves skin texture-minimized the appearance of enlarged pores through radiofrequency waves-reduce acne-accelerating skin healing. Facial Vacuum – Using facial vacuum machine-brighten the skin-toning the chin, jawline, neck and decolletage. Galvanic treatment- Using the galvanic Machine-cosmetic electrotherapy-reducing dullness-making skin glow-improve elasticity and firmness. Microdermabrasion- Operating the microdermabrasion machine using the diamond tip-removing the upper layer of skin-revealing smoother-more youthful looking skin.
  • 2024-04-01, REED courses, United Kingdom Dermatology Specialist-, Basic of dermatology-understanding the anatomy of skin-nutrition required for healthy skin-knowing common skin disease and skin infection-grasp the skill and knowledge to provide skincare and reducing the consequences of ageing- how to treat different types of skin conditions.
  • 2024-01-01, Level 7 Diploma in Beauty Therapy-CPD Master advanced skincare techniques, comprehensive makeup artistry for diverse client needs-expertise in acne treatments-in-depth understanding of nutrition’s impact on skin health-tailor beauty therapies based on individual client profile.
  • 2024-04-01, Centre of excellence Academy, United Kingdom Aromatherapy Diploma CPD, Health, safety and hygiene-anatomy and physiology-getting the room and client preparation-working with client consultation and record cards-Techniques of application of essential oil and knowledge on their properties-history and benefits of aromatherapy.
  • 2024-04-01, Dermatology Diploma 2024 Introduction to Dermatology Diploma CPD, Understanding of dermatology-knowing the structure and function of skin—branch of medicine that deals with skin, mucous membranes, hair and nails-knowledge on symptoms, treatment, and prevention of a wide range of skin conditions.
  • 2024-04-01, Cambridge Open Academy Certificate of Achievement Dermatology CPD, Mastering the fundamentals of dermatology and skin anatomy-diagnosing wide range of skin diseases and infections-effective care for various skin types and ethnicities-strategies to reduce sign of ageing and combat acne-understood seasonal skincare and effect of sunburn.
  • 2024-04-01, Kingston Open College Dermatology and Skin Care CPD, Skin infection-atopic Eczema-care of different skin types-different Ethnicities skin care
  • 2024-03-01, The Guild of Beauty Therapists, United Kingdom Facial Treatment CPD, Introduction, reception, consultation -anatomy and physiology-contraindication and contra action-facial technique cleansing, tone, steam & Extract-facial massage and skincare-theoretical and practical knowledge for carrying out variety of skincare and beauty treatment. -treatment adaptation and aftercare.
  • 2024-02-01, The Guild of Beauty Therapists, United Kingdom Viso-peel (Facial Chemical Peel) CPD, Skin anatomy & physiology indications for use-including area of treatment-differences in peel solutions and appropriated selection to suit the client-effectiveness of treatment-including depth and post-treatment skincare-handling adverse reactions-appropriate combining of further treatment options-client preparation for treatment -effective treatment techniques-health and safety-safe handling chemicals and equipment management number and frequency of treatments.
  • 2024-02-01, Gateway Workshops, United Kingdom Indian Head Massage CPD Technique of application- massage medium practical routine-adapting the massage.
  • 2024-01-01, The Guild of Beauty Therapists, United Kingdom Professional Standards for Therapists, Reg No. 368398 Anatomy and psychology-Health and Safety
  • 2024-01-01, Gateway Workshops, United Kingdom Practitioners Diploma in Natural Lift Facial Massage/ Facial Rejuvenation CPD, Massage movement to reduce and release muscle tension in scalp, face and jaw-reduce expression lines and wrinkles, tone and tighten skin and underlaying muscle-stimulate rejuvenation and cell activity-aid lymphatic circulation-increase the supply of nutrients to cells as well reducing puffiness-removal dead skin cells-reduction of acne-enhance mental and physical relaxation-relives stress symptoms such as insomnia, headaches, and eye strain.
  • 2023-11-01, Medi-Derma Academy, United Kingdom Microneedling Level 4- Training Course CPD, Anatomy & physiology-health, safety & hygiene-equipment and Technique-Pain control-contraindication and Adverse Effects-Post Treatment protocols.
  • 1997-11-01, Pitman Examinations Institute, United Kingdom Book-keeping and Accounts-Elementary Recording of transactions in books. Extraction of a trial balance. Preparation of final accounts of sole traders. Depreciation and bad debts Accounts for non-trading concerns
  • 2000-11-01, University of Malaya Centre for Continuing Education, Malaysia Certificate in Early Childhood Education comparable to BTEC National Diploma Standard, report form NARIC, UK available for confirmation if required.
  • 1986-06-01, International Correspondence Centre, United Kingdom Child Psychology.
  • 1984-11-01, Tuku Ampuan Najihah Secondary School, Seremban, Malaysia Malaysian Certificate of Education comparable to GCSE O levels in English, History, General Science, Art, Commerce, report form NARIC, UK available for confirmation if required.

Timeline

Passenger Assistant/Escort

Hillingdon Council Depot
01.2007 - 02.2007

Adolescent Counsellor

Templar Clinic & Surgery
07.1999 - 02.2004

Teacher/Educator/Administrator

Utama Kindergarten
07.1994 - 02.1998

Teacher

The Montessori Teachers House
01.1993 - 01.1994

Clinical Assistant

Lady Templar Specialist Centre
01.1985 - 02.1987
Ranjit Singh