Kiseop Nam
Exeter,Devon
Summary
Detail-oriented professional with strong expertise in customer service regarding numbers, regulation compliance, and collaborative teamwork.
Overview
16
16
years of professional experience
Work history
Warehouse operative
Alliance Heathcare
Exeter, Devon
2024.09 - Current
- Picked accurate amount of products and reported any discrepancies or damages.
- Packed orders in the fast-paced line for timely dispatch to customers.
- Maintained safety regulations by enforcing strict adherence to company policies.
- worked together with team members by helping busy lines.
Asistant manager
National Health Insurance Service
Seoul, South Korea
2010.06 - 2024.03
Managed administrative tasks, including preparation of fiscal reports and collection of insurance premiums.
Calculated insurance premiums by analysing multiple factors to ensure accuracy.
Responded to customer requests promptly, enhancing service satisfaction.
Utilised IT software such as Excel, Word, and PowerPoint for documentation management.
Education
Masters of Public Administartion - Social Science
University of Exeter
Exeter 2020.10 - 2021.09
Doctor of Philosophy - Social Policy
University of Plymouth
Plymouth, England 2024.04 -
Skills
- Team player- I have been working as a team member instead of on my own I always try to help and share the burden
- Regulation compliance- I always stick to the rule and guideline to protect confidentiality and peoples' rights
- Customer Service- I do my best to listen carefully to request from customer and try to solve the problem
- Microsoft Excel and Word- I can use the Excel with the confidence to manage multiple calculation and various data Also, Word is a conveniest tool for me to make a document
Timeline
Warehouse operative
Alliance Heathcare
2024.09 - Current
Doctor of Philosophy - Social Policy
University of Plymouth
2024.04 -
Masters of Public Administartion - Social Science
University of Exeter
2020.10 - 2021.09
Asistant manager
National Health Insurance Service
2010.06 - 2024.03