15 Steps
Southend-on-Sea,essex
Summary
Experienced carer with a strong background in personal care, medication administration, and nutritional meal preparation. Demonstrates expertise in mobility support and fostering independence among elderly clients. Proven ability to maintain clean and safe living environments while providing emotional support and companionship. Previous experience as a retail worker and mail sorter has honed customer service skills and attention to detail. Committed to enhancing client well-being through compassionate care and efficient service delivery.
Overview
28
28
years of professional experience
Work History
Carer
none
Southend-on-Sea, essex
04.2019 - Current
- Provided personal care, including meal assistance, toileting, and mobility support, ensuring comfort and dignity for clients.
- Provided emotional support and companionship, building trusting relationships.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Ensured a clean and safe living environment through efficient management of household tasks, contributing to residents' wellbeing.
- Maintained supply of healthy ingredients, snacks and meal options for clients.
- Administered medications to clients unable to self-administer.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Assisted clients with domestic tasks, grocery shopping and pet care.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Facilitated daily living activities to promote independence among elderly clients, enhancing their quality of life.
Retail Worker
addeco alfred marks
Southend-on-Sea, essex
10.1999 - 12.1999
- Assisted customers in selecting products, providing tailored advice to ensure satisfaction.
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Engaged customers in conversation to offer helpful product and purchase support.
- Resolved customer enquiries promptly, ensuring clear communication about products and services.
- Achieved high customer satisfaction by consistently exceeding expectations during interactions.
- Served customers efficiently during peak hours, minimising order waiting times.
mail soter
addeco alfred marks
Southend-on-Sea, essex
04.1998 - 07.1998
- Sorted mail by delivery location and service type and consistently met targets for different delivery tiers.
- Sorted incoming mail by postal codes and categories to facilitate efficient delivery.
- Sorted mail into correct county, city, street, and house order for efficient carrier pickup.
- Carefully sorted bulk mail bags, trays and bundles into relevant despatch containers.
- Segregated various mail types in line with onward processing requirements with meticulous precision.
- Scanned and identified parcel destinations, sorting into correct containers for timely dispatch.
- Sorted high-volume packets and parcels within target timeframes with consistent dedication.
- Maintained tidy working environments to support operational efficiency.
- Adhered to strict confidentiality guidelines, safeguarding sensitive information contained within mail items.
- Maintained excellent physical fitness levels to lift and transport heavy mailbags weighing 20kg.
Skills
- Personal care
- Medication administration
- Nutritional meal preparation
- Mobility support
Timeline
Carer
none
04.2019 - Current
Retail Worker
addeco alfred marks
10.1999 - 12.1999
mail soter
addeco alfred marks
04.1998 - 07.1998