ANTHONY REED
Summary
I am an adaptable worker with extensive experience providing first class results throughout my 15 years in the printing industry. I am able to meet job demands and deadlines through a diligent work-ethic. Dedication to quality was essential throughout my career. I am a productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. I am able to work with clients to determine requirements and provide excellent services.
Overview
18
18
years of professional experience
Work history
PRODUCTION OFFICE ADMINISTRATOR
Filigree Holdings Ltd
02.2022 - 04.2024
- I began the career at Filigree Holdings Ltd in the production department where I acquired comprehensive skills in blind manufacturing, mastering all processes from inception to completion
- Following the success in this role I was promoted to the planning department where I assumed responsibility for orchestrating production schedules
- In this role I proficiently utilized software tools such as Excel and Word along with various systems including Mertex ERP, Warehouse and Supplier Portal, E.D.I and E commerce and also managed office correspondence including e mails, phone calls and mail, efficiently and promptly.
CUSTOMER SERVICE AGENT
Blinds2Go
07.2021 - 09.2021
- I was the first point of contact offering first time resolution for customers achieving successful resolution of queries, inputting orders and resolving complaints via the digital communication channels ensuring that customers are regularly updated.
DIGITAL PRINT CO-ORDINATOR
Surface Leather
07.2006 - 09.2020
- I worked in many roles within the company
- I ran a digital leather department and my main role was to maintain and operate all digital leather printing machines and manage a team of 2-4 workers
- I liaised with clients on and off site to give technical advice and accompanied Directors to technical meetings
- I processed, finished and quality controlled all digital leather work
- I handled Emails and supplier's artwork advising on technical possibilities and discussing technical issues
- I outsourced work when necessary, agreeing temporary staff levels with the Director if required
- I have many years' experience in the production of T-shirt printing including running carousel machines, setting up, mixing inks, working on a dryer and also preparation of screens, coating, exposing and reclaiming
- Working independently and as part of a team I had to have excellent communication skills and a professional telephone manner
- Extensive product knowledge was vital.
Education
Graduate Diploma in Jazz and Contemporary Music -
City of Leeds College of Music
3 A levels, 8Levels -
South Hunsley School
Skills
- Able to exercise a high degree of initiative
- Analyze problems and seek to implement solutions
- Able to manage a workforce positively and take responsibility for them
- Always achieve expectations and often exceed them by a significant margin
- Incoming call management
REFERENCES
Provided upon request
Timeline
PRODUCTION OFFICE ADMINISTRATOR
Filigree Holdings Ltd
02.2022 - 04.2024
CUSTOMER SERVICE AGENT
Blinds2Go
07.2021 - 09.2021
DIGITAL PRINT CO-ORDINATOR
Surface Leather
07.2006 - 09.2020
Graduate Diploma in Jazz and Contemporary Music -
City of Leeds College of Music
3 A levels, 8Levels -
South Hunsley School
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