Lauren Puttock

Involved in several complex insurance coverage matters as well as assisting with various defence-related tasks. Work included:

• Drafting clear and accurate insurer updates with current case developments and next steps
• Taking detailed attendance notes and drafting emails with action points following meetings with Insurers and Insured
• Reviewing PI insurance policies, construction contracts such as Engineering, Procurement and Construction Management (EPCM) and complex delay and cost claims
• Assisting with drafting a preliminary coverage report with focus on the factual background but also assisting with planning the liability section
• Creating a detailed Working Quantum spreadsheet comparing and analysing the Landlord’s and Insured’s heads of claim
• Proactively suggesting next steps, drafting emails, and independently responding to insurer queries
• Preparing a brief for counsel
• Preparing a chronology of key information
• Drafting expert instructions for a delay, quantum and liability expert
• Drafting an article on Building Liability Orders and Information Orders to assist Cathy Moore (Knowledge Lawyer) and the wider team; published internally with a view to external publication
• Attending a client event hosted by Chubb; engaged with key figures including Tom Beazley (PI Team Leader, Chubb), Julie Brett (MS Amlin), Ben McDonnell (Executive Claims Adjustor, Chubb), Billy Till (Claims Adjustor, Chubb), and Mark Hodson (Claims Advocate, Marsh)
• Followed up with Julie, Ben, and Mark post-event to strengthen client relationships
• Volunteering for the Bright Futures – Access Programme: organised a shadowing day for Isabella Ferneyhough to explore the Construction PI and Marine teams, and coordinated a lunch with Daniel Jennings (Associate in Marine)

• Managed all recovery/subrogation cases and assisted with some insurance coverage matters
• Work included:
• Reviewing legislation such as Marine Insurance Act 1906, Insurance Act 2015, CMR Convention 1965 and Hague and Hague-Visby rules
• Drafting several claim letters and preliminary recovery reports on the prospects of the case to insurer clients
• Drafting Part 36 offers
• Preparing electronic hyperlinked claim bundles
• Reviewing and advising clients on their insurance policies with institute cargo clauses
• Taking detailed attendance notes and providing action points
• Attending meetings with counsel and clients
• Attending court hearings
• Creating and maintaining a spreadsheet of all ongoing recovery matters including the current status, documents drafted and key information
• Compiling information for file opening and conflict checks
• Reviewing recent case developments and providing Lloyd’s case reports
• Attending dinner/lunch and drinks with key clients from our London market and Dutch Insurer clients
• Attending a business development lunch with file handlers at Allianz in an effort to secure more ongoing recovery work

• Handled many transactional property matters independently from file opening to billing including licences to assign, licenses to underlet, wayleaves and rates mitigation leases as well as assisting fee earners with large scale matters
• Work included:
• Managing Project Derby which included forty applications for consent to assign a lease
• Including reporting on the lease clauses, enquiries, preparing and sending applications to Landlords, negotiating and corresponding with Landlord solicitors, updating weekly trackers for the client, keeping float trackers, providing undertakings, moving money, drafting licences and transfer documents, agreeing final documents with the Landlord and Administrator and completing the licences
• Other work:
• Calculating SDLT and LTT and preparing returns, along with drafting and submitting a wide range of often complex Land Registry applications using TM Convey and the Land Registry
• Drafting documents including leases, lease reports, deeds of variation, contracts, transfers, rent review memorandums, reports on title, replies to CPSEs, various licences, financing documents including CH2, RX1, RX4 and rule 111 letters and deeds of surrender, rates mitigations leases and wayleaves
• Carrying out post-completion matters including drafting letters, sending notices of assignment to Landlords, arranging payment of notice fees and invoices, sending original documents to the other side, ensuring no money is left in the client account and getting released from undertakings
• Arranging for payment of invoices, drafting a telegraphic transfer form and confirming bank details
• Attending bi-weekly client meetings and providing updates with ongoing matters
• Taking detailed attendance notes and drafting emails with action points
• Preparing and reviewing deed packets following the sale of a property
• Negotiating and completing documents with opposing solicitors
• Corresponding with clients on a wide variety of queries
• Registering charges on Companies House
• Actioning any requisitions on Land Registry and TM Convey with any additional documentation and/or amendments to documents provided to ensure an application is not cancelled

• Worked on a wide range of complex personal injury claims for defendants and their insurers, including high-value Road Traffic Accident claims (injuries and fatal accidents)
• Work included:
• Attending many expert conferences, joint settlement meetings, court hearings, witness interviews and inquests
• Conducting a solo interview of a witness and accurately reporting to the client my views on how credible the witness will be to our case
• Drafting witness statements and annexing relevant exhibits
• Reviewing surveillance and CCTV footage and reporting on key information shown by the claimant
• Drafting verbatim attendance notes of court hearings to report back to insurer clients
• Reviewing and preparing defence documents
• Reviewing medical records, police and expert reports, employment and sick records and preparing updates to insurers, and detailed chronologies
• Drafting instructions to counsel, including to attend a CCMC, for a pre-trial review hearing, to attend trial
• Researching and instructing suitable experts of various specialties and drafting letters of instruction to various experts, for example neurological, orthopedic, neuroradiological and psychiatric
• Drafting and filing various documents with the Court

• Company Overview: A leading global law firm
• Completed a two-week vacation scheme in Aviation Finance; responsibilities included reviewing aircraft finance leases, drafting a conditions precedent checklist, assisting with the review and amendment of draft documents and updating the team’s aircraft tracker with any relevant news
• A leading global law firm

• Completed a two-week internship across the Family Law, Private Client, and Real Estate departments, which included drafting attendance notes, contacting the London Probate Registry, preparing client letters, attending meetings, and assisting with drafting mortgage deeds, C2 applications and court bundles

• Took part in the Metropolitan Police Ride-Along Scheme, which included shadowing a senior police officer for three days; responding to disturbances; gathering evidence; interviewing witnesses; taking detailed notes; supporting victims of both violent and sensitive cases; and attending emergencies such as suicide, gang violence, kidnapping, burglaries, and incidents involving police colleagues in danger
• I was also involved in the daily administrative tasks within the police

• Shadowed a court clerk for five days; responsibilities included organising court schedules, managing case files, providing the judge with information, managing exhibits in court hearings, observing court hearings, retrieving the jury, reviewing court documents and evidence and sorting and filing legal paperwork

• Worked for five consecutive years in Waitrose customer service; responsibilities included building strong relationships with customers and colleagues, overseeing the customer service desk, managing branch staff, handling and taking in cash floats, addressing customer complaints, liaising with the police, running branch meetings, training new employees and finding quick solutions to customer issues