Melanie Bartlett
Oxford,Oxfordshire
Summary
I am a skilled and highly motivated professional with experience in all aspects of office and business management, staff management, finance and logistics. I am proficient in computing and bookkeeping with a strong foundation in accounts, budgeting and business. I am able to demonstrate competence in scheduling, staff management, and carry strong organisational abilities. I am adept at managing relations with clients and suppliers and have problem solving experience. My career goals include improving and leveraging skills to enhance organisational efficiency and drive business success.
Overview
26
26
years of professional experience
4004
4004
years of post-secondary education
Work history
Office manager
Bartco Ltd
Oxford, Oxfordshire
03.2020 - 05.2025
All aspects of office management including bookkeeping, tax affairs and legal dealings, human resources, customer service and sales.
Customer Service Assistant/Teller
Lloyds Banking Group
Various Locations, Oxfordshire
10.2001 - 06.2015
Assisting customers with their general banking needs in person and via building telephone management relationships. Built valuable experience and knowledge in many areas of banking including undertaking roles in cash handling and management, lending, sales, account auditing, customer service relations and fraud.
Accounts Manager and Sales Representative
YSL - Yves Saint Laurent Cosmetics House
Oxford, Oxfordshire
09.2000 - 09.2001
Managed daily operations of cosmetic sales contract for YSL within local outlets. Attended seminars and training in London. Gained cosmetic artist experience alongside training in account keeping and sales management and promotion.
Customer sales assistant
Boots the Chemist
Oxford, Oxfordshire
11.1999 - 09.2000
Assisting customers with all sales matters including till based work and sales recommendations.
Education
GCSEs - English Language and Literature, Maths, Triple Science, Design and Technology, Art, RE, French
Bartholomew School
Eynsham, OxfordA-Levels - English, Psychology, Media Studies
West Oxfordshire College
OxfordshireNVQ Level 3 - Customer Service
City and Guilds
OxfordshireSkills
General Administration, Office Management including HR matters
Basic computing
Basic Bookkeeping Software experience
Accounts and budgeting
Basic Employment Law Experience
Tax reporting
Scheduling and staff management
Crisis Handling including legal situations
Client and supplier relations
Logistics Management
Timeline
Office manager
Bartco Ltd
03.2020 - 05.2025
Customer Service Assistant/Teller
Lloyds Banking Group
10.2001 - 06.2015
Accounts Manager and Sales Representative
YSL - Yves Saint Laurent Cosmetics House
09.2000 - 09.2001
Customer sales assistant
Boots the Chemist
11.1999 - 09.2000
GCSEs - English Language and Literature, Maths, Triple Science, Design and Technology, Art, RE, French
Bartholomew School
A-Levels - English, Psychology, Media Studies
West Oxfordshire College
NVQ Level 3 - Customer Service
City and Guilds