Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
莊嘉英 -   EMMA NATALIE SHALE

莊嘉英 - EMMA NATALIE SHALE

Durham

Summary

SYNOPSIS

Native English and Mandarin speaker, keen athlete (Netball: Durham University Mary’s College A team, Bagpipers (HK) Scottish A squad), Grade 8 piano with teaching experience. Strong academic results (38/45 International Baccalaureate). Head House Captain at King George V School Hong Kong. Extremely motivated, sociable and very eager to learn. Keen to follow a profession in sales and marketing. Excellent verbal and written communication skills.


Short term objective: To intern with a company to develop my marketing and sales skills. I am keen to learn how to sell products and services in a professional environment. My undergraduate degree has, so far, provided an excellent insight in how to communicate with people and understand aspects of philosophy that augment social and personal interaction.

Overview

5
5
years of professional experience

Work History

Asian Private Banker
  • Data input and verification
  • APB is Asia’s leading portal for news, intelligence and data regarding the region’s private banking industry

Caregiver | Nicole Kung, Kowloon Tong
06.2021 - 12.2022
  • Built strong relationships with clients to deliver emotional support and companionship
  • Maintained a clean, safe and well-organized patient environment
  • Provided new and innovative activities each session, giving full attention and great care to the task in hand - teaching mandarin.

Waitress

Cove Espresso, Sai Kung
05.2021 - 01.2022
  • Kept facilities clean, neat and organized at all times
  • Responded to guest requests for assistance, toiletries and personal care items
  • Handled cash settlements involving credit card, octopus and cash payment.

Wanchai
06.2021 - 07.2021
  • Checked source data to confirm its accuracy, addressing incomplete or missing data
  • Developed statistical models for company projects and presented tasks required to complete projects.

Piano Teacher

Joshua Huang, Clear Water By
08.2020 - 05.2021
  • Piano grade level: 8th grade achieved
  • Organised new pieces to challenge the student and communicated with parents regarding upcoming events and student progress
  • Came up with structured and exciting lessons to accommodate each student's unique goals and interests.

Sai Kung Stray Friends - Dog Shelter, Sai Kung
08.2020 - 12.2020

Dog carer. Pro Bono Consultant

Stepworks Creative Agency
06.2018 - 07.2018
  • Came up with different project ideas to fund charities
  • Analyzed possible outcomes of cases using knowledge of reliable websites.

Education

International Baccalaureate - History

King George V School
Ho, Tin, Man

Bachelor of Arts - Philosophy

Durham University
Durham
06.2025

Skills

  • Safe Food Handling
  • Customer Service
  • Dining Area Maintenance
  • Cash Handling
  • Relationship Management
  • Order Management
  • Handling Complaints
  • Teamwork
  • Problem-Solving
  • Phone Etiquette

Languages

English
Native language
Chinese (Mandarin)
Proficient
C2

Timeline

Caregiver | Nicole Kung, Kowloon Tong
06.2021 - 12.2022

Wanchai
06.2021 - 07.2021

Waitress

Cove Espresso, Sai Kung
05.2021 - 01.2022

Piano Teacher

Joshua Huang, Clear Water By
08.2020 - 05.2021

Sai Kung Stray Friends - Dog Shelter, Sai Kung
08.2020 - 12.2020

Dog carer. Pro Bono Consultant

Stepworks Creative Agency
06.2018 - 07.2018

Asian Private Banker

International Baccalaureate - History

King George V School

Bachelor of Arts - Philosophy

Durham University
莊嘉英 - EMMA NATALIE SHALE