Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
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Caoimhe McGuinness

Derry,Ulster

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Temporary Store Colleague

Tesco
Derry, Derry City and Strabane
12.2024 - 01.2025
  • Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.
  • Managed till operation, ensuring accuracy in all financial transactions.
  • Explained promotions and discounts to customers, fostering understanding and satisfaction.
  • Handled customer complaints professionally, maintaining positive store reputation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Receptionist

Greysteel Commerical Repairs
Greysteel, Derry
03.2024 - 08.2024
  • Greeted incoming customers in a professional manner and provided friendly assistance
  • Answered and helped resolve enquiries from clients.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Solved administrative and customer service issues with knowledgeable assistance and support.
  • Maintained accurate and up-to-date records.

Counter Staff

Good Food
Eglinton, Derry
03.2023 - 06.2023
  • Called out ready-to-go orders, checking customers' receipts to minimise errors.
  • Answered questions about menu item ingredients, cooking methods and costs to assist with decisions.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.

Education

Master of Liberal Arts - Liberal Arts

Queen's University of Belfast
Belfast
09.2024 -

A-Levels -

Thornhill College
Derry
09.2017 - 06/2024

GCSEs -

Thornhill College
Derry
09.2020 - 06/2022

Skills

  • Customer Service
  • Punctual
  • Active listening
  • Greeting customers
  • Cash handling
  • Attention to Detail

Affiliations

  • Reading
  • Playing Instruments

Certification

  • Certified Suicide Awareness Ambassador

References

References available upon request.

Timeline

Temporary Store Colleague

Tesco
12.2024 - 01.2025

Master of Liberal Arts - Liberal Arts

Queen's University of Belfast
09.2024 -

Receptionist

Greysteel Commerical Repairs
03.2024 - 08.2024

Counter Staff

Good Food
03.2023 - 06.2023

GCSEs -

Thornhill College
09.2020 - 06/2022

A-Levels -

Thornhill College
09.2017 - 06/2024

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Caoimhe McGuinness