Caoimhe McGuinness
Derry,Ulster
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Temporary Store Colleague
Tesco
Derry, Derry City and Strabane
2024.12 - 2025.01
- Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.
- Managed till operation, ensuring accuracy in all financial transactions.
- Explained promotions and discounts to customers, fostering understanding and satisfaction.
- Handled customer complaints professionally, maintaining positive store reputation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Receptionist
Greysteel Commerical Repairs
Greysteel, Derry
2024.03 - 2024.08
- Greeted incoming customers in a professional manner and provided friendly assistance
- Answered and helped resolve enquiries from clients.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and support.
- Maintained accurate and up-to-date records.
Counter Staff
Good Food
Eglinton, Derry
2023.03 - 2023.06
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Answered questions about menu item ingredients, cooking methods and costs to assist with decisions.
- Delivered outstanding customer care with proactive sales and listening skills.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
Master of Liberal Arts - Liberal Arts
Queen's University of Belfast
Belfast 2024.09 -
A-Levels -
Thornhill College
Derry 2017.09 - 06/2024
GCSEs -
Thornhill College
Derry 2020.09 - 06/2022
Skills
- Customer Service
- Punctual
- Active listening
- Greeting customers
- Cash handling
- Attention to Detail
Affiliations
- Reading
- Playing Instruments
Certification
- Certified Suicide Awareness Ambassador
References
References available upon request.
Timeline
Temporary Store Colleague
Tesco
2024.12 - 2025.01
Master of Liberal Arts - Liberal Arts
Queen's University of Belfast
2024.09 -
Receptionist
Greysteel Commerical Repairs
2024.03 - 2024.08
Counter Staff
Good Food
2023.03 - 2023.06
GCSEs -
Thornhill College
2020.09 - 06/2022
A-Levels -
Thornhill College
2017.09 - 06/2024